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21

The online gambling industry has experienced significant growth in recent years, with numerous casinos emerging to cater to the diverse needs of players worldwide. Amidst this proliferation, some brands have managed to carve out a niche for themselves through their innovative offerings and commitment to excellence. One such casino that deserves attention is Number 21, a relatively new entrant into the online gaming market.

Brand Overview

Number 21 is an online casino established in 2020 by a team of seasoned industry experts who sought to create a platform that combines cutting-edge technology with exceptional player experience. Headquartered 21 casino in Malta, the company operates under a license issued by the Malta Gaming Authority (MGA), which provides assurance regarding fairness and regulatory compliance.

From its inception, Number 21 has emphasized creating an immersive gaming environment that caters to players from all corners of the globe. To achieve this goal, they have developed a website with multiple languages, currencies, and payment options available for seamless player registration and gameplay. By focusing on accessibility and convenience, the casino aims to attract a broad clientele, ranging from novice gamers to seasoned veterans.

Registration Process

Signing up at Number 21 is relatively straightforward and requires minimal effort. The following steps outline how new players can create an account:

  1. Visit the website (www.number-21.com)
  2. Click on "Register" located in the top-right corner of the homepage
  3. Fill out the registration form with personal details, such as name and surname, email address, password (at least 8 characters), country, currency preference, and date of birth
  4. Provide a valid mobile phone number for verification purposes
  5. Accept the casino’s terms and conditions

To initiate this process, players need to click on "Register" once again after submitting their information, confirming that they wish to proceed with account creation.

Account Features

Once registered, users can log in securely through various methods:

  1. Username/Password : Default option for accessing personal accounts
  2. Facebook Connect
  3. Google Account : Users can opt-in for additional security features and linking their account

The dashboard provides an organized overview of available services:

To enhance user experience and minimize the risk of account compromise, Number 21 offers a few safety measures:

  1. 2-Factor Authentication : Users can enable an additional layer of protection through their authenticator apps (e.g., Google Authenticator) or SMS messages
  2. Auto-logout : Setting limits for prolonged periods without user interaction to safeguard accounts during extended absences

Bonuses and Promotions

New customers are greeted with a lucrative sign-up bonus:

  1. 100% match on the first deposit up to €200
  2. Wagering requirements: 30x (bonus + deposited amount) within 7 days for the sportsbook, while other categories have more favorable conditions

To encourage continued patronage and retain players’ attention, Number 21 regularly updates its promotional schedule:

  1. Weekly Bonuses : Loyalty rewards consisting of extra spins or free cash added to player accounts every Monday
  2. Loyalty Program : Points accrued for participating in games can be redeemed for actual currency credits within a separate system

These offers are subject to change, so frequent visitors should explore the website for any ongoing events and limited-time deals.

Payments and Withdrawals

Deposits and withdrawals at Number 21 support an assortment of payment services:

Upon the first deposit, new members are credited with a 100% bonus on their initial transaction amount up to €200; this comes with associated wagering conditions. Players can withdraw funds via the same payment method used for deposits after satisfying these stipulations (more information provided below).

Game Categories and Providers

The casino features an extensive range of games categorized according to type:

  1. Slots : Titles from top developers such as Microgaming, NetEnt, Playtech (iSeries), Novomatic Group
  2. Table Games : Roulette variations by Evolution Gaming and live tables offered through Pragmatic Play
  3. Live Casino : Hosted sessions with professional dealers across multiple table games
  4. Vegas Slot Machines : Classic mechanical reels ported from land casinos into digital format

Popular slots like Book of Dead (Play’n Go) or Reactoonz! (Play’n GO) can be explored within separate sections dedicated to each type.

Number 21 has a robust partnership network with several renowned software providers:

The casino’s vast game collection is built around quality over quantity: ensuring high entertainment values through collaboration with industry leaders rather than overwhelming customers with excessive variety.

Mobile Version and Responsive Design

While the website can be explored on mobile devices using web browsers (iOS/Android), a native mobile application exists for Android users:

To provide an equally engaging experience across all platforms, the casino’s developers implemented responsive design principles. Mobile features allow easy navigation between categories without requiring manual scrolling adjustments during gameplay.

Security Measures and Licensing

Number 21 adheres strictly to international standards for data security:

  1. SSL Encryption : All data exchanged on-site is protected with SSL certificates issued by well-established certificate authorities like GlobalSign
  2. Regular Payout Audits : Performant and compliant payment processing handled exclusively through partner institutions

Their license under the MGA ensures conformity with regulatory requirements in gaming, player protection, responsible conduct guidelines, and ongoing audits ensuring a safe environment.

Customer Support

User support channels at Number 21 cover all possible communication preferences:

  1. Phone Support : Dedicated phone number for voice calls Monday to Friday from 9:00 am – 6:00 pm UTC
  2. Email Support : Send messages using an online form provided on their contact page or submit general inquiries via the registered email address associated with your player account
  3. Live Chat : Available during business hours only

To provide swift assistance regarding registration, game-related issues (bonus activation etc.), and technical concerns related to payment methods and more:

  1. Frequently Asked Questions (FAQs) section featuring answers on most common topics

For added accessibility for players preferring visual explanations over written support materials, live chat features real-time interaction through video calls.

User Experience

Overall satisfaction is improved by the following attributes of their product offering:

This straightforward layout minimizes confusion while maximizing players’ engagement.

Performance

Several factors contribute towards a quality experience with Number 21:

  1. Uptime Rate : Prolonged periods without disruptions or server crashes due to routine maintenance
  2. Website Response Time : Optimized loading speeds, even for low-end devices and mobile connections (between 3-7 seconds)

Continuous testing for website performance enables adjustments that prevent potential downtime.

Analysis

Number 21 stands out in today’s competitive online casino landscape through its streamlined user interface combined with robust technical infrastructure:

  1. Game Library : Wide array of slots, table games from trusted providers
  2. Security and Compliance
  3. Mobile Accessibility : Native app for Android users; a responsive design makes the experience seamless on all devices

Their dedication to continually improve their offerings can be inferred by observing: updates in software partnerships (adding more titles) frequent communication via social media announcing new events or promotional campaigns, an active response rate from support staff regarding customer inquiries.

However, limitations exist that detract slightly:

  1. Limited Selection of Withdrawal Options : Most prominent payment types catered for depositing money but could benefit expansion
  2. Lack in Variety Between Deposit Bonuses and Free Spins

Number 21 demonstrates steady growth potential by focusing on maintaining operational efficiency while listening closely to customers’ feedback through live chat assistance channels.

It remains a solid choice within its niche of those attracted to the classic combination of high stakes, engaging games from top developers, reliable customer support during gaming hours.